Terms of Use

Effective Date: January 1, 2025
Last Updated: March 15, 2026

These Terms of Service (“Terms”) govern your use of the GO-BOSS platform (“Service”) provided by Eyeuniversal LLC d/b/a GO-BOSS (“GO-BOSS,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to these Terms. By clicking “I Agree,” creating an account, or accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms. Your electronic acceptance constitutes a binding agreement equivalent to a physical signature under the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act) and the California Uniform Electronic Transactions Act (UETA).

1. SERVICES

GO-BOSS provides software tools for:

CRM and pipeline management
marketing automation
AI-powered communications (email, SMS, voice)
workflow automation

GO-BOSS is a technology platform only.

2. PLATFORM ROLE

GO-BOSS does not initiate, send, or control communications.

Customer is solely responsible for:

selecting recipients
determining timing
message content
obtaining all required consent

GO-BOSS acts solely as a software provider, not the sender or initiator of communications.

3. CUSTOMER RESPONSIBILITIES

Customer agrees to comply with all applicable laws, including:

TCPA
CAN-SPAM Act
GDPR

Customer is fully responsible for:

contact data and lists
consent collection and documentation
honoring opt-outs
all communications sent using the Service

4. ACCEPTABLE USE

Use of the Service must comply with the Acceptable Use Policy (AUP) below, incorporated by reference.

5. AI AND AUTOMATION

The Service may include AI-powered or automated features.

Customer is responsible for:

how AI tools are used
ensuring communications are lawful and not misleading
disclosing AI use where required

GO-BOSS does not control AI-generated content.

6. THIRD-PARTY SERVICES

The Service relies on third-party providers, including telecommunications carriers and email systems.

GO-BOSS is not responsible for:

delivery failures
message blocking or filtering
outages or interruptions

7. OUTBOUND COMMUNICATIONS

The Service may be used for outbound communications where permitted by law.

Customer agrees to:

target appropriate recipients
avoid complaint-generating behavior
include identification and opt-out mechanisms

GO-BOSS may restrict or suspend activity that creates legal or reputational risk.

8. FEES AND BILLING

Fees are billed as agreed
Subscriptions automatically renew unless canceled at least 30 days prior
Fees are non-refundable unless stated otherwise

If payment is not received:

Service may be suspended immediately
Late fees may apply

9. MINIMUM COMMITMENT

If a minimum term applies, Customer remains responsible for all fees for the full term.

10. NO GUARANTEES

GO-BOSS does not guarantee:

leads
revenue
conversions
business outcomes

11. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

GO-BOSS liability is limited to fees paid in the previous 3 months.

GO-BOSS is not liable for:

indirect or consequential damages
lost profits
regulatory penalties

12. INDEMNIFICATION

Customer agrees to indemnify and hold GO-BOSS harmless from any claims arising from:

communications sent using the platform
violations of applicable laws
lack of consent
misuse of data

13. THIRD-PARTY / AGENCY USE

If Customer uses the Service for third parties:

Customer remains fully responsible
Customer ensures compliance
GO-BOSS has no relationship with Customer’s clients

14. RESTRICTED USE

GO-BOSS may refuse or terminate service for high-risk activities, including:

unlawful lead generation
deceptive marketing
adult content
gambling (where restricted)
high-risk financial schemes

14A. COPYRIGHT AND DMCA COMPLIANCE

GO-BOSS respects intellectual property rights. If you believe that content available through the Service infringes your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) to our designated agent: DMCA Agent: Legal Department Email: hello@go-boss.ai Your notification must include: (a) identification of the copyrighted work; (b) identification of the infringing material and its location on the Service; (c) your contact information; (d) a statement of good faith belief that the use is unauthorized; and (e) a statement under penalty of perjury that your notification is accurate. GO-BOSS may remove or disable access to allegedly infringing content and may terminate accounts of repeat infringers.

15. CHARGEBACKS

Customer agrees not to initiate chargebacks without first attempting resolution.

If a chargeback occurs:

Customer remains liable for all fees
GO-BOSS may terminate access
Customer may be responsible for associated costs

16. SUSPENSION AND TERMINATION

GO-BOSS may suspend or terminate access immediately if:

Terms are violated
activity creates legal or reputational risk

16A. GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles.

17. DISPUTE RESOLUTION

All disputes arising out of or relating to these Terms shall be resolved through binding arbitration administered by JAMS (Judicial Arbitration and Mediation Services) in San Diego, California, in accordance with JAMS Streamlined Arbitration Rules and Procedures. The arbitration shall be conducted by a single arbitrator mutually agreed upon by the parties. If the parties cannot agree on an arbitrator within fifteen (15) days, JAMS shall appoint one. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. Each party shall bear its own costs and attorneys’ fees, unless the arbitrator determines that a party’s claims or defenses were frivolous, in which case the arbitrator may award reasonable costs and fees to the prevailing party.

Customer waives:
• jury trial
• class action participation
• class arbitration or any form of representative or consolidated proceedings

This arbitration provision shall survive termination of these Terms.

18. FORCE MAJEURE

GO-BOSS is not liable for events beyond its control, including outages, carrier issues, or regulatory actions.

19. ENTIRE AGREEMENT

These Terms constitute the entire agreement between the parties.

19.1 RELATIONSHIP TO SAAS AGREEMENT

If Customer has executed a separate Software as a Service Agreement (“SaaS Agreement”) with GO-BOSS, the SaaS Agreement shall govern the subscription relationship between the parties. In the event of any conflict between these Terms and the SaaS Agreement, the SaaS Agreement shall control.

20. CONTACT

hello@go-boss.ai

GO-BOSS ACCEPTABLE USE POLICY

Effective Date: January 1, 2026
Last Updated: March 25, 2026

This Acceptable Use Policy (“AUP”) governs your use of the GO-BOSS platform (“Service”).

Violation of the Acceptable Use Policy constitutes a material breach of this Agreement.

1. GENERAL USE

Customer must use the Service lawfully, responsibly, and in a manner that does not harm GO-BOSS, its systems, or its reputation.

2. COMMUNICATION COMPLIANCE

Customers are solely responsible for complying with all applicable laws, including:

TCPA
CAN-SPAM
GDPR
CASL

This includes:

obtaining proper consent
honoring opt-outs
maintaining records

3. PROHIBITED ACTIVITIES

Customers may NOT use the Service for:

Unlawful communications

sending messages in violation of applicable laws
contacting individuals without required consent

Deceptive practices

using misleading sender information
impersonating individuals or businesses
making false or misleading claims

Abuse or harmful activity

generating excessive complaints or spam reports
ignoring opt-out or unsubscribe requests
distributing harmful, illegal, or abusive content

Platform or Technical misuse

hacking, reverse engineering, or disrupting the Service
bypassing safeguards, limits, or security controls
engaging in behavior that degrades platform performance

4. PLATFORM PROTECTION

Customers may not use the Service in any way that:

harms the reputation or deliverability of the platform
creates excessive complaints or abuse reports
exposes GO-BOSS to legal or regulatory risk

GO-BOSS may restrict or suspend activity that negatively impacts the platform, even if such activity is not explicitly prohibited above.

5. DATA RESPONSIBILITY

Customers are responsible for:

all data uploaded or processed
maintaining valid consent records
complying with all privacy laws

6. INDUSTRY COMPLIANCE

If you operate in a regulated industry, you are responsible for compliance with all applicable laws and regulations.

The Service is not designed for storing or transmitting sensitive regulated data (such as payment card or protected health information).

7. ENFORCEMENT

GO-BOSS may, at its sole discretion:

suspend or terminate accounts
remove or restrict content
limit access to features
report violations to authorities

Serious or repeated violations may result in immediate termination without notice or refund.

8. MONITORING

GO-BOSS may monitor usage of the Service using automated or manual systems to detect violations and protect the platform.

9. CHANGES

We may update this AUP at any time. We may notify Customers of material changes by email or through the Service at least fifteen (15) days before the changes take effect. Continued use of the Service after the effective date of changes constitutes acceptance of the updated policy.

10. CONTACT